Level 2
since ‎05-04-2022

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Oculus quest 2 after a few seconds of inactivity (for example when watching a movie) oculus turns off. I changed the automatic shutdown setting to 4 hours but it continues to turn off after a few seconds.
I ordered oculus on the official website. I have not yet received the product although the delivery date has already passed. I have tried to contact all the ways but have not received any response. How can I cancel my order and get my money back?
I write from Italy, I ordered the oculus, after 10 days the order is still being processed. I haven't received any messages and you can't find a contact anywhere. Non-existent service. Can anyone help me?
Ho ordinato l’oculus, dopo 10 giorni l’ordine è ancora in elaborazione. Non ho ricevuto messaggi e non si trova un contatto da nessuna parte. Servizio inesistente. Qualcuno sa aiutarmi?