That's simply not accurate. I also have this exact issue. I have tried
codes that I know for certain they work, but it still gives me this
error message when activating it through the website. However, they
still work just fine through the mobile app...
Assuming it worked after that? I also got a response from support, and
they said everything checked out. Instead they suggested that I contact
my bank, which I have... and they also say nothing is wrong. So I ended
up having to use Paypal instead, wi...
Sadly, I can't help you, but I can say that I am in the same situation.
I'm trying to buy the Quest 2 headset through Oculus and all I'm getting
is: "There was a problem trying to add this credit card. Please try
again or use a different payment meth...