I had the same issue, 1st reply will be the usual stock response. Keep
at them and ask for a refund with a view to re-purchase as i don't think
there is anything they can do about it. I got mine after answering some
purchase validation questions - th...
I had the same issue on my rift s - looked fine on the quest.Try this
fix - worked for
me.https://www.reddit.com/r/ValveIndex/comments/c8fmvu/vader_immortal_brightness_fix/