User group trolls like yourself have even less credibility. This thread
was to share people's experience with tech support. Not to criticize or
question other peoples' experiences. Don't you have anything better to
do?
You can LOL all you want, but you don't know the experiences I've had
with Oculus support, nor the approach I've taken with them. To suggest I
somehow deserve the bad tech support I've gotten is ludicrous. I'm happy
for you that you've somehow gotten...
I have spent more time with Oculus support than any other product I've
bought in 52 years on this planet. Literally! I love my Quest 2, but my
first unit had defective speakers, I've had a host of account-related
errors, and now my Elite Strap has br...
***UPDATE*** more than 30 days later, I finally have my replacement.
THIRTY DAYS!Not looking forward to the inevitable times this will break
in the future. ORIGINAL REPLY:Same problem here. I got one of the
supposedly "improved" straps, but it just f...