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HI, oculus has sent me the shipping label by a attachment, I have printed it off and rift ready to send,,but should I have a RMA number? I cant see one anywhere on any email, and also, it looks like shipping label is for ups standard delivery, does t...

Hi, I have sent support the diagnostic zip file they requested 3, yes 3 times, Cybereality told me they never received them, I contacted my service provider who told me "yes they were sent, it looks like oculus stopped them for some reason at there e...

it seems a lot of people are having problems with HDMI disconnecting, including myself. I cannot believe that oculus don't know why this is happening, makes me wonder what they are trying to hide from us.why no answers from support once you send them...

Hi, what I have done is pull the HDMI cable through the loop which is attached to the headset so that there is a little play between loop and faceplate, then wrapped insulating tape around cable, enough so that cable cannot go back through loop, I ha...

could someone help me with oculus logGatherer please, I am getting no help with emails, I have 2 files sitting unopened on my desktop 1 zipped file and 1 other, I was told how to get them onto the desktop but not what I am meant to do with them, they...