04-02-2016 12:16 AM
We know you're anxious to receive your Oculus Rift and apologize for not updating your order status sooner. We've been working through an unexpected component shortage, and unfortunately, that issue has impacted the original shipping estimates for some early customers.
We're working hard to get up-to-date ship windows, and you should expect to see your order status updated on oculus.com by Tuesday, April 12. Although many Rifts will be arriving on schedule and in line with original estimates, we'll be covering shipping and handling costs for all orders placed through today.
We're shipping rifts everyday. Don't hesitate to reach out to the Oculus support team if you have additional questions.
04-02-2016 12:19 AM
04-02-2016 12:20 AM
04-02-2016 12:42 AM
04-02-2016 12:48 AM
04-02-2016 12:49 AM
I would expect they would only offer the free shipping to people affected by the delay? Mine was expected in March so will be several weeks late - yours would arrive in April so "on time"- I guess you'll find out soon.
I think it's safe to say the release could & should have gone better :#
I don't waste my energy getting angry about it though - it is what it is
04-02-2016 12:53 AM
Ferretfing said:
I would expect they would only offer the free shipping to people affected by the delay?
we'll be covering shipping and handling costs for all orders placed through today.
04-02-2016 12:55 AM
04-02-2016 12:55 AM
That will cost them a few quid then! 😮
@ Trytiped - I received the email at 8:11am UK time
04-02-2016 12:58 AM
we'll be covering shipping and handling costs for all orders placed through today.