09-26-2022 11:08 AM
Dear support,
you’ve given me 10 extra credits (dollar) for using my referral link. I am from the EU and usually you give me euro’s but for some reaso. You’ve now given 10 dollar US. Can you please swap this to 10 euro so I can use it? Thanks you!
09-27-2022 09:23 AM
Hey there DutchHutch. Oopsie! Let's get this fixed up for you! So that your account and information stay safe, please PM us and we will get this sorted out for you.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
10-05-2022 10:24 AM
Thank you for your response. I’ve done this but so dar I haven’t heard fro
you nor have my 10 euro credit been changed to euro’s. How long should I wait to get a response from you after sending a message?
10-18-2022 12:04 PM
I am sorry, I did what you asked and I received replies through messages but I think this issue still is ‘t resolved. Also i’ve refered someone too a game I owner for which I will receive 5 credits.. this also shows in dollar instead of euro’s? I think this will resolve in the same problem as with the 10 dollar i’ve received earlyer.
10-18-2022 12:34 PM
Hey there! Thanks for letting us know about these credit issues. We'd love to help with this, so please contact us through private messages so we can resolve these account/credit issues. Let's get this resolved as soon as possible.