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Account linking

Anonymous
Not applicable

When i turned on my oculus app it asked me to make a new account, for which i thought it was to integrate meta accounts. after that i realised i didnt have acces to my purchases anymore. later i found out there was a bug at the time. so my question is is thare any way to bring back my old account/ purchases.

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hello! We understand you've lost your apps after making your new Meta account. We can totally relate to any frustration here. We know your gametime is very important and we'll be happy to help.

 

We'd like to review your account and would need to request some information. Can you please PM us? Please select our name to get to our profile page, or simply click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We look forward to it!