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An Oculus device isn't registered to your account at the moment

Level 14
I am chasing this up because of the Asgards wrath promotion and am worried something has gone wrong with my account (probably linked to the forced facebook conversion) i am wondering if anyone else has an issue.

I have a quest2.   it IS attached to my account, I know this because i can see my library when hooked up via usb and have played RoboRecall both PC version AND mobile version to compare the 2 on it.

however when i look at my oculus account it says there are no devices attached. I am concerned Support will look at this and accuse me of trying to pull a fast one.

Is it just me or is this a general issue.?

Thinking about it, this isnt the 1st time this has happened..... Whilst my Rift CV1 was registered just fine (it isnt now as i sold it a few weeks back so removed it) my DK2 never showed on my account either (which meant i never got my golden DK2 cosmetic item for my home..... 
I can live without the golden headset (albeit i would like to have it) but would hate to miss out on Asgards wrath or future promotions

Fiat Coupe, gone. 350Z gone. Dirty nappies, no sleep & practical transport incoming. Thank goodness for VR 🙂

Why did you ignore the many many other people who are having the same issues on this post? 

Anyway I'm chiming in with the same issue of no device registered despite using it with this account for years, any way to fix this?