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App Bundle Discount Refund

Critter3
Level 2

I recently purchased the Simulator bundle. I had already owned Job Simulator and there was a note at the bottom that said I would be discounted for the game that had already been purchased. When I went to checkout there was no mention of any discount. I thought maybe it would show after I processed it, it there was still nothing. I ended up paying the full amount for the bundle even though I only purchased one game. Can someone please let me know how I get this discount/refund?  

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there, thank you for bringing this to our attention. It's important that we look into this for you, we'd recommend that you submit a ticket on our support site HERE. That way an agent will be able to gather more pertinent information from you, and give you the proper assistance you need.