11-27-2022 08:57 AM
I just got a Quest 2 and tried to use the emailed link to download Beat Saber for free, but it is not working. It brings me to the website and I log in, but then there is now way for me to redeem the game. I also tried on the Meta app and on my Quest itself and had no luck. It shows up in the app store where I would still have to buy it.
11-27-2022 10:41 AM
Hey @travis.enget, it appears that you are having issues receiving the Beat Saber Promo for your Quest 2. We understand how important this must be to you and we'd love to help you get this issue resolved as quickly as possible. If you open a Chat Support ticket with our Support Team using this link, so that they can add this game manually to your account!