11-30-2022 07:39 PM
What happens to the headset when you stop playing it? I charged it for 10 minutes and as soon I disconnected, it powered off
11-30-2022 08:14 PM
Hey some.random_person! We see that you are having an issue with charging your device. This is not the experience we want you to have. In order to move forward can we get some information from you. If you could please provide the following:
When charging your headset it does take a while to get enough battery to a point where you can get back to gaming. We recommend that you let it charge for 2 hours to give it a full charge. We do want to let you know that we have an Elite Battery Strap that adds more hours to your game time. Just click on the link to learn more.