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Can't buy fsk 18 game even with parental consent

benjamin.hermann.739
Honored Guest

I wan't to buy BoneLab and asked my parents, they are fine with it. I then tried to buy it and it said I couldn't because im underage. Then my Dad added a parental account und added me, I still can't buy it. Why? 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there! We would love to assist you with this! We understand how this can be bothersome. At this time, we would like for you to us via private message so that we can look into this for you. 

 

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MetaQuestSupport
Community Manager
Community Manager

Hi again! We just wanted to follow up and see if you still needed assistance. If so, we look forward to helping. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!