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Can’t get a refund

Arturo4thplayer
Level 2

I bought beat saber with the imagine dragon songs and did not like it that much so I decided to refund it. I went to refund it and it says REFUND NOT AVAILABLE. Even though it between the 2 weeks and 2 hours of playtime. 

3 REPLIES 3

OculusSupport
Community Manager
Community Manager

Hey there! That's not an experience we want for our valued customers. We'd love to see what we can do to help you.

 

It looks like you requested a refund today and it was approved. It can take up to 7 business days for your bank to release the funds back onto the card. 

 

Please don't hesitate to reach out to us in the future for any questions or concerns as we love to help our customers.

Begbo
Level 2

hi have you had any luck with this I'm exactly the same the beat saber refund is processing can't believe how long it takes but it won't let me get a refund for the imagine dragons add on 

If you want refund for a dlc you should ask support.....usually you can't refund a dlc.