I am trying to sync my videos and pictures to the oculus app, but whenever I look up how to, they say click on the cloud icon and it will sync. There is no cloud icon and the 3 dots in recent aren't working. Can someone please explain what I am doing wrong? And yes, I am connected to my headset on the app.
@Gilbert1324 Oh man, that's pretty bumming.
Are you trying to use an android or an iPhone by chance? What all have you tried?
I do have something you can try:
Let me know if this is of any use!
@TheAntiSocializer I am on android. I have uninstalled the app, restarted my headset, and nothing works. I am now going to wait for a little bit and if I record something new, I will see if the cloud icon pops up. Wherever I go it says to make sure you have updated everything, which I have done, uninstall the oculus app, I have done that, or a new thing I saw was to put your headset back into factory mode or something. Thanks for your feedback.
Hey @Gilbert1324, what version of the app are you running and what software version is your headset currently on? It seems you've already done the general troubleshooting for this type of issue (uninstall, reinstall, restart, etc), so we may need to dig a bit deeper and see what could be causing this issue to be happening.