10-01-2022 11:51 AM - last edited on 10-04-2022 11:42 AM by FunkyTanuki
So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?
09-30-2022 02:23 PM
Bonelabs came out yesterday, and I was ready to buy it today. As I finished putting in card information, it displayed the pop-up stating that it was unable to add payment type. I have tried 3 different cards and 4 different devices. I have tried both on WiFi and data. I have called my bank and there isnt a limitation placed on the card. I have no idea what to do from here.
09-30-2022 02:51 PM
Same here. Having the same issue. 2 cards and 3 devices and still can’t add payment method.
10-01-2022 11:15 AM
Me too, continually says card rejected when there’s nothing wrong with it
10-01-2022 11:47 AM - last edited on 10-03-2022 04:18 PM by Tonberry_Qing
Hey @Anonymous! We'd love to investigate this with you and get your payment method working properly. Please click HERE to open a ticket with support. Be sure to list any troubleshooting steps you've already taken.
10-01-2022 12:01 PM
Why is PayPal not working as a payment method it was in August!! I tried to purchase a game and it said payment method failed kept trying same result, so removed it as a payment method now it won’t let me add PayPal it as a payment method!! This is ridiculous!!
10-01-2022 12:03 PM
update i adde my credit card back to it and this poped up, facebook all you did was caus your users pain by somehow making this possible thanks for this
10-01-2022 12:19 PM
Heya I tried reconnecting my PayPal and for some reason it won’t allow me saying there is an error and I’m really confused and I was hoping for some way to get some support.
10-01-2022 12:23 PM
this doesn’t work and the tickets either don’t get replied to or they can’t even be submitted due to a login bug
10-01-2022 12:27 PM
I have the same issue, fix please
is the store down ? A lot of people are having same issue