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Cannot find games after factory reset

Level 2

I am try to help my son find his games on his Oculus after factory reset.  We used my facebook account initially to set up the Oculus.  We were trying to pair it to his phone with no luck so we did a reset and now all games are gone.   We are not having any luck without getting the games back without purchasing them again.   


Community Manager
Community Manager

Hi there! We would love to look into this for you! We understand how missing games could be frustrating. At this time, we would like for you to reach out to our support team here so that we can provide further assistance. 


We look forward to providing further assistance!