cancel
Showing results for 
Search instead for 
Did you mean: 

Downloads

wrau.2022
Honored Guest

All my purchases are missing !!! HELP !!  I’ve spent hundreds of dollars and I’m not impressed. 

1 REPLY 1

Tonberry_Qing
Retired Support

Hey there @wrau.2022

Apps could be missing from your library for a variety of reasons.  Don't worry, we will figure out how to get you back up and running in VR in no time. 

 

You are likely logged into the wrong account. If you could please, Log out of all your Quest 2 headset and also the mobile app.

When you attempt to re-login use your email address and password.  Do not use the Facebook/Meta option.

 

Please let us know if that fixes the issue for you.

 

Have you tried turning it off and on again?