08-24-2022 05:24 AM - last edited on 08-24-2022 01:29 PM by iMight404
Hello,
I am on Windows 10, I have an Oculus RiftS and the Oculus PC application.
I have just updated my Oculus account to a Meta account.
When I log in to my Oculus app I get the message in the title:
"You're using a version of this app that's no longer supported. Download the latest version to continue."
There's no download link and I don't know how to continue. I cannot use my Oculus Rift S at the moment.
Solved! Go to Solution.
08-24-2022 11:47 AM
thank you so much, this worked for me too with the Quest 2
08-24-2022 11:48 AM
sorry what?
08-24-2022 11:52 AM
i changed languages a few times, then back to german, now a total new login appears, and the app starts. i am in now 🙂
i hope this will help someone else
08-24-2022 11:57 AM
This should not be marked as a solution.
The problem has now changed: when I try to log in to my Oculus App with the credentials I know are correct, I get the message that the username or password is incorrect.
This is different from the original problem where I was receiving the message that the version of my app was no longer supported.
I still cannot use my Rift S
08-24-2022 11:58 AM
Hahahaha
08-24-2022 12:03 PM
I remember reading somewhere that you can update the app from 'settings' or within 'library'? Like if you can log in, there's a way to update.
What I'm saying is that if you have a separate Facebook account you can log in with (one that hasn't been migrated yet), you can probably update the app. Then you can use your migrated account afterwards.
08-24-2022 12:09 PM - edited 08-24-2022 12:10 PM
Does this work?
Sorry if I am to fast, can't wait. 😄
08-24-2022 12:09 PM - edited 08-24-2022 12:17 PM
Everyone, please take Drigaron's advice. Switch languages several times on the Oculus app before logging in. Then change it to your native language. For me, it had a new interface for Meta after clicking log in with Facebook. This is the way. It now works. Problem solved for me. Give it a go.
Edit: I clicked a bunch of different languages, each one letting the dialog box close and the language would set. Switched to English (US). It lead to a new page after clicking log in with Facebook. It was auth.meta.com something or other. Hope more detailed info helps.
08-24-2022 12:12 PM
I have the absolute same problem.
08-24-2022 12:13 PM
No joy for me with that fix... tried all languages