Forgot passwords to Oculus and FB accounts. Changed both thru "forgot password”. Headset now says “The device is connected to another account. Log into this account or reset the device to use another one. I’ve bought several games and am concerned I will not be able to access them if I reset the device. HELP!!!
Hey there! Thank you for notifying us of this issue. It's important you have access to your account when needed. Forgetting passwords can seem alarming, but we're here to help!
There's a few things we need to verify:
Once we verify this information, we can pull up your account and send a personalized password reset link to your email. Then we can unlink Facebook and have you login with the new password and relink Facebook if needed!