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Gear VR problem

Level 2

Hello there. Is Gear VR completely dead? Tried to install software at my s7 edge, but there's simply no "Download" button. Is there something I can do with it?fP6q1fE8unk.jpg


Level 3

Something similar happened to me last year after a factory reset on my Note 8. I can't remember how I managed to bypass it but it was useless anyway because the install got stuck and refused to complete successfully, so I ended up looking online for every service I needed to install for the full oculus environment to work, then I searched for the right versions of the corresponding apps to work on my exynos CPU, then ended up sideloading and installing them manually. Be aware, tho': many of your legally owned games and apps won't download and/or install on your phone because they were updated for more current phones and/or Oculus Go, breaking compatibility with older hardware in the process, and regardless of that the Oculus servers somehow insist stubbornly on trying to download and install THAT latest version on your phone although it's incompatible, so in those cases were your phone has more than enough free memory but the apps won't download or install you'll have to try and find working versions of older apks for them elsewhere. It sucks, but it is what it is. 

Level 2

Does gear VR compatible with Galaxy 21

Hey there, that's such a great question! You can find out if your device is compatible on our support site, which we will link to here: 

Level 2

Short answer: That should not be happening. 

Sure Gear VR has been deprecated and most frameworks have stopped working, but it should still download and work properly with headsets.


There is a solution. If you have a Note 4, then this solution will not work on your device because Note 4 can no longer support Gear VR Service and has been deprecated.

Solution 1: Go to Settings < Apps < Gear VR SetupWizard < Storage then press the "Clear Cache" button. After that, press the "Clear Data" button. Connect a 2016 or higher Gear VR headset, hear for the call to remove your device and boot to Setup Wizard, and see if the problem has been resolved.

If not, try Solution 2. Go to Settings < Apps < Gear VR Service then clear both cache and data. Connect a 2016 or higher Gear VR headset, hear for the call to remove your device and boot to Setup Wizard, and see if the problem has been resolved. 

As Gear VR is constantly running into more errors by Oculus and Samsung's slow deprecation of Gear VR services, some older devices like ones released before 2016 and before the S6 may not run Gear VR correctly. I am speaking as of me writing this, so if you are reading this in the future, be aware that Gear VR may run into more issues in the future that may not have a solution. 

WARNING: All things related to Gear VR have or may be deprecated, and Oculus and Samsung have completely dropped support for Gear VR. You may no longer contact them about Gear VR, and no updates will be made, so don't don't expect patches. The Gear VR App Store, some apps, the Gear VR Home, the Library section of the Gear VR app, the Setup Wizard, and any Gear VR services are the only remaining functioning services. Many services and Gear VR's relation to working Oculus services have been deprecated, and future support for Gear VR has been left in the past. The only route for Gear VR is downwards.


You may still use several experiences in Gear VR, and you can pay and play many games, including multiplayer ones. The community of Gear VR is actually staying strong on the parts that still work. I still play many games on Gear VR myself, and it actually works really well. I hope you enjoy the time you have left in Gear VR.


Have fun!

Level 4

Hi, look carrefuly throughout of Samsung Gear VR. problems and users from all over the world report diferet problems and search in vain for a possible sollution. Samsung has discontinued officialy the suport for their devices since 2020, and nobody care about it.Due to  this situation, a lot of users try to sell their "dead" Samsung Gear VR as soon as posibile, because there are junk pices, good ONLY for museums shelves.This is the true reality and there are a lot of inocent victims ho pay an inutile plastic equipment only with SAMSUNG brand.I hope this fact will throw Samsung in disgrace. Oculus application is also a great problem and they try to hide it when users ask for their suport. ar least they do not have the currage to say the true: " SAMSUNG GEAR VR is already a "pice of history past", and ready to go in museums".

In the real world this behaviour is commonly named "fraud"