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Help need Refund

Piper.Jock
Level 2

Hi there 
I am pretty stressed after purchasing the train simulator Derail valley overhauled...... being new to the oculus I assumed this was just an app type game like a previous fighter pilot one I purchased that downloads onto the headset but then learned it somehow works over rift and a pc link..... I have no CLUE how to make this work, the only link I have came across after purchasing just takes me to the oculus page I purchased the game. I have gave up after trying everything and wish to refund my money but I see oculus have made it ridiculously hard to make this happen my purchase history simply gives the detail of purchased and I dont see no link to refund, and the only link in the help section in terms of refund seems broken.

can anybody please help 

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there, @Piper.Jock! We see that you're in need of a helping hand. We will gladly look into this so that we can get this sorted for you!

 

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