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Hotspot connection

jamesCarruthers
Honored Guest

Hi,i recently purchased a Q2 and had my Samsung phones hotspot connected to it but the past 3weeks ive been unable to connect, ive the oculus app but still can't connect.

Any help in how i can re-connect would be much appreciated as ive tried everything, so much so im on the verge of selling it if i cant use my phones hotspot..thanks for reading 👍🏻

 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hiya jamesCarruthers! We see you're having some connection issues. We know how frustrating that can be and we are here to help. 

 

You mentioned that you have tried several methods to get the device connected. So we don't give you any redundant troubleshooting, what have you tried? 

 

You may also find the answer to this issue with your mobile service provider. Depending on the app or game, the device may use between 50MB to several GB when downloading games or apps. 

 

We look forward to hearing from you and getting you back in the game!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!