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How do I start a live conversation

THURRUTO
Honored Guest

How do I start a live conversation with oculus support

1 REPLY 1

Tonberry_Qing
Retired Support

Hey @THURRUTO. To start a conversation with support simply go to https://store.facebook.com/help/support/.

Go through the prompts by selecting the issues you are experiencing. 

Afterwards, click "this does not solve my issue".

This will bring you to a menu to select a means of contact.  Click on Chat to start a live chat with an agent.

I hope that helps!

Have you tried turning it off and on again?