09-21-2022 12:38 PM
My son purchased games without my permission. Can I please talk to some one who can remove these from my account?
09-21-2022 01:08 PM
Hi @Noeykai! Don't worry, we'll be happy to look into these unintended purchases with you. First off, if you haven't already, we strongly recommend sending in refund requests for any app that was purchased without your knowledge. Here's how:
If you have an issue with getting a refund for any of the apps, please PM us here or reach out to our email and chat teams HERE. We'll do what we can to straighten this out. Thanks!