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IOS App Landscape Rotation not Working

Haloman363
Level 2

Hopefully someone here can help if they have dealt with this or maybe just missed a tutorial somewhere or something. Every time I cast from my Quest 2 to my iPhone the casting feed is always in portrait. Is there any way to force the cast feed to be in landscape?

 

I have tried reaching out to quest support and basically just told me to turn it off and on again which obviously didn’t work. 

Any help is much appreciated as I’m very frustrated only seeing a small portion of the FOV. 

26 REPLIES 26

NemesisVR
Level 2

I have the same issue

dopamaniac
Level 3

Me too. Very annoying because I can't use the augmented reality record mode in portrait. Can't find any additional information anywhere about this. Sometimes when I'm in the 'cast' screen (before starting the cast) it will switch to landscape but immediately back to portrait. Tried uninstalling app, re-connecting, locking iPhone rotation etc. It seems Oculus just says 'factory reset the headset' but this is always an easy way out for support and a lot of hassle for the user: re-downloading apps, loss of data etc. Come on, there has to be a fix for this? It looks like a bug in the Oculus app..

lightheartfam2
Level 2

I am having the same issue. Can’t rotate casting to landscape mode from iPhone.

Anders313263
Level 2

I accidentally did it by clicking the “center”-text button, it popped up a small check window (modal) and when it was active I could change to landscape. 

But it only worked once. The modal never comes up again. 

olegshilov
Level 2

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Same issue here. More of that landscape mode doesn’t work even with full screen video at store.

Kingslayer_6009
Level 3

I FOUND THE SOLUTION! First, turn off rotation lock is on. Next, while casting rotate your phone to landscape. Then press "reset guardian" on the phone. Press cancel and it flips!

Do what i said in a message here.

Same here.. after the first time did not came back again 

JamBox88
Meta Quest Support
Meta Quest Support

Hey everyone!

iPhone's can rotate so you can see apps in portrait or landscape mode. Just note some apps don't support rotation, so your screen might not rotate even if Portrait Orientation Lock isn't turned on. 

Here's how to rotate the screen on a Iphone with no Home button:

  1. Swipe down from the top-right corner of your screen to open Control Center
  2. Tap the Portrait Orientation Lock button (a lock with an arrow circling around it) 
     
     to make sure that it's off.
  3. Turn your iPhone sideways.

You can always contact Apple Support if you need further assistance with this issue.

Hope this helps!

Kudos, kudos and more kudos!