06-30-2022 02:48 AM
Monthly check in to see if Oculus has cared to fix the "USB port not connected/display port not connected" GLITCH that I have had for the 24 months I have owned this headset. Fixed yet?
06-30-2022 09:07 AM
Hey there @ghs22! We hate hearing you've been getting that error message when you try to game and we know you'd rather be gaming than troubleshooting. We definitely want to assist you with getting this resolved as soon as possible. To help us determine what could be causing this we would need to look at your Oculus logs. You won't be able to upload them through this support channel, so we strongly encourage you reach out to us via email or chat.
To gather the logs:
We're looking forward to assisting you!