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Making new oculus account for quest 2

k.longhite15
Level 2

My facebook was hacked and then permanently deleted by facebook.  There is no one to contact about this as it shouldnt havent been deactivated... but now my problem is I made a new facebook and we cannot use the oculus now.  We bought things amd everything is not accessible and it wont even let us connect the new account.  How is this fixed?

1 ACCEPTED SOLUTION

Accepted Solutions

OculusSupport
Community Manager
Community Manager

Hey there! Oh no that's not what we want to hear! If you could please reach out to us in a private message so we can further assist.

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to hearing from you! 

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1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there! Oh no that's not what we want to hear! If you could please reach out to us in a private message so we can further assist.

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to hearing from you!