09-02-2022 09:39 AM
Hello,
I launch the game, i can see the game logo, then a white hourglass appear and after few seconds the game crash.
I have this error on my PC :
I have tried a lot of differents things : Re-installing everything, testing on another PC, waiting for updtaes...
But nothing work for me ;-(
What do you think I can do to resolve this issue ? Thanks!
Solved! Go to Solution.
09-06-2022 10:19 AM
Regardless of whether you jump into Horizon Worlds with just your headset or by using PCVR, you would need to be in a supported country to be able to join. I'll provide a link with the full list HERE. From the look of it, you should be able to join no problem. Support should be able to provide more insight for you.
09-02-2022 06:38 PM - edited 09-02-2022 06:38 PM
Hi there! We would love to assist you with your Horizon Worlds issue. If you are 18+ and living in the US or Canada we would like for you to reach out to our support team here, so we can provide further assistance.
09-03-2022 02:28 AM
Thank you, I have sent a message to the support, I will try to resolve my issue with them 🙂
I am from France, i should be able to use PCVR Horizon World right ?
I will post an update if I find a solution with the support.
Thanks!
09-06-2022 10:19 AM
Regardless of whether you jump into Horizon Worlds with just your headset or by using PCVR, you would need to be in a supported country to be able to join. I'll provide a link with the full list HERE. From the look of it, you should be able to join no problem. Support should be able to provide more insight for you.