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Meta account won’t connect with my vr headset

Fighter_679
Level 3

I just created a meta account on my phone and then went to my headset and it says “Use this code to connect to your headset” following to a 8 digit password, it tells me to go to my phone on a Authenticator for meta and I put in the code, it works saying “You can now close this tab” to which I do. Go on my headset and my account with Facebook isn’t even linked so my profile isn’t there. My meta and Facebook account are linked so I don’t see why my profile is not on my headset. I’ve also restarted my headset numerous times and re-entered the auth-code. A bit frustrating and I would like some help. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

Fighter_679
Level 3

Solution I figured out how to fix it. As long as you enter the Authenticator code into your headset this will work, just simply factory reset your headset. Then when it boots up your account will be connected. 

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1 REPLY 1

Fighter_679
Level 3

Solution I figured out how to fix it. As long as you enter the Authenticator code into your headset this will work, just simply factory reset your headset. Then when it boots up your account will be connected.