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Meta upgrade

My occulus stopped working,Just spent hours going round in circles  trying to open meta account. Was advised to factory reset headset. Have now lost all purchased games!!! I was quite happy with the set as it was. Domt supose Mr. Z is going to reimburse me for for the games I've now lost. Very disappointed. Feeling ripped off!!

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there! We hate to hear that you are having a rough time with your account. Losing your games has to be the biggest annoyance, but we would love to help and get your games back to your account, just send us a PM for more assistance.

 

To contact us via PM, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.​