11-22-2022 06:53 PM - last edited on 11-28-2022 10:24 AM by PrincessPeeches
I just went to Wal-Mart to get a Meta Quest 2 since I saw you got Beat Saber and RE4 with purchase, however I cannot seem to find the redeem code for RE4.
Solved! Go to Solution.
11-28-2022 10:09 AM - edited 11-28-2022 10:19 AM
Hey everyone!
Thank you for sharing your feedback in regards to our Resident Evil promotional bundle! This bundle does work a little differently than some of our digital promotional redemptions. While you do get an email to redeem Beat Saber, the Resident Evil game is actually a physical code that comes in the box with the Quest 2 you purchased on or after November 18th. If you purchase the bundle and have any trouble with either redeeming your code or a missing code, please reach out to our support folks here and they should be able to get you sorted! Please feel free to continue sharing your feedback here as well as we always love to hear your thoughts!
Thanks!
11-23-2022 10:21 AM
I got the code inside, but failed to redeem… it said the code does not exist….
11-23-2022 10:53 AM
In case you didn't know, there are (for some reason) two different places to redeem a code. One is under your actual profile, the other is a redeem option on the actual page of the game itself. If it doesn't redeem in under your profile, try under the actual game page on the store. A code that will redeem under your profile -> redeem code won't redeem on the page for the game, and vice-versa.
11-23-2022 02:12 PM
Can I know where I can find in my profile? I have no idea, even in App and VR….. thanks!
11-23-2022 02:58 PM
If you go to the Quest store in a browser (while logged in):
https://www.oculus.com/experiences/quest/
Click your avatar/portrait at the top right (I'm looking at it on a PC here), and you'll get a menu, the first item of which should be the option for your profile.
11-23-2022 03:09 PM
Any answer to the original post? Posts been hijacked by another question inside my own lol.
11-24-2022 01:50 AM
Sorry about that! Have you tried the live chat support? Might be worth a shot if you haven't done so already. They've helped me out there a few times.
11-24-2022 07:24 AM
I'll give that a shot, than you
11-24-2022 11:46 AM
Hi there Deaeth85. We're ecstatic to hear that you have purchased a new Meta Quest 2. We hope you are enjoying our wonderful worlds in VR! Glad you have reached out to us with questions about our Resident Evil 4 Quest 2 Bundle, To confirm, did you purchase your device within the promotion window? In order to receive the promo sticker on the box, gamers will need to have purchased on/after November 18, 2022. Do let us know if you have any further questions, looking forward to hearing from you.
11-24-2022 11:53 AM
Yes, I bought it 2, maybe 3 days ago.