05-07-2022 12:48 AM
I’ve tried adjusting the lenses, cleaning and wiping them as much as i can, but the display is still not crisp. Not sure if I’ve received a faulty device
05-09-2022 08:36 AM
Hey there, Prakash7! Clear visuals are a super important part of the whole VR experience. Let's take a closer look at that together and see what's going on! Please click this link or click on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message. You can also send us a chat or an email here.
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01-30-2023 04:34 AM
Same issue here. I tried everything I could find online to rectify the problem be to no avail. I am packing it up to return it :-(.
01-30-2023 07:16 AM
Howdy there, @Matteo.011073! We've noticed that your display appears to be blurry, and we understand how this may be affecting your VR experience. So let's work together to get this fixed as soon as possible. We'll leave a great support article here that will help explain why the image might be a little blurry. We also strongly advise you to open a support ticket so that you can schedule a call back or chat live with us to find out what is causing this issue.