cancel
Showing results for 
Search instead for 
Did you mean: 

My rift s displayport disconnects everytime

RunTime_TTV
Level 2

so I have a Problem. when I try to use my Rift S Usb 3.0 works but when i plug in my display port cable it connects for a second and then disconnects when i try it many times it works for 5 mins then comes a Static sound and it disconnects and same problem again i just hope i can fix this somehow maybe with a new cable or something would be nice 

2 REPLIES 2

HenriSavin
Level 2

I have the same issue. Did you find any fix? This is really annoying...  I do not see even any apparent support here from anyone...

TheAntiSocializer
Meta Quest Support
Meta Quest Support

Hey guys! DisplayPort issues are pretty annoying to keep dealing with so I'd love to try and give some insight.

 

As for steps to take, there are a couple we can start off with:

 

  1. Check your Graphics card drivers for updates then restart your PC.
  2. Check that the cable is plugged into the proper GPU without an adapter. 
  3. Check your USB power settings:
    1. Open Device Manager
    2. Locate your USB ports
    3. Right click and select Properties
    4. Navigate to Power Management
    5. Ensure that the options to save power are deselected (They won't all have this option)
  4. Try other USB ports.

 

Let me know how that goes for you! 🙂