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No command

Zreggin_TM
Honored Guest

I forgot my pattern on my quest 2 and when I try to factory reset it says no command I have no idea how to solve this issue 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Good day @Zreggin_TM! Oh gosh, forgetting the unlock pattern can be quite a pain in the neck. We want to help you get back into your game as quickly as possible and take that pain away!

 

You can remove the pattern using the Meta Quest mobile app and your PIN.

To remove your unlock pattern using the Meta Quest mobile app:

  1. Open the Meta Quest app and tap Devices.
  2. Select your headset then swipe down to Headset Settings.
  3. Tap Unlock Pattern then tap Remove Unlock Pattern.
  4. Enter your PIN and tap Submit.

If you're unable to remove your unlock pattern using the Meta Quest mobile app, you can factory reset your headset.

If you're still having issues, please contact Meta Store Support for further assistance.

 

We hope this helps!

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