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Occulus dashboard in airlink

GooseDyabutt
Level 2

Hi I'm wondering can you minimise or move the semi circular dashboard in airlink view as I tried to open a game and it was at eye level which obscured my view and I couldn't see the screen and even when I clicked the desk top button it was still there and I couldn't move or minimise it so couldn't launch the game properly 

Oh n does anyone have a link to a video that shows how to use the airlink desktop fully I'm quite a newb 

Cheers 

G

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there, friend!

 

Golly! Looks like you got yourself in a bit of a pickle. We'll we're not a fan of pickles here in Social Support. Let's get rid of it and make sure it's all gravy from here on out! By the sound of this, it seems there might be an internal error occurring. We may need an extra plate or two so we can get some servings from the deep end. With that, let's gather some LOGs and hit up our awesome chefs ate the main support channel. 

 

Here are the steps to gather your logs:

 

1.Open the Run window (Windows key + R).
2.Enter and run: C:\Program Files\Oculus\Support\oculus-diagnostics\OculusLogGatherer.exe
       *The above link is the default directory. Bear in mind that if you installed Oculus Home to another drive you will need to update the command with the correct file path.
3.Select the checkbox next to ‘Full logs’.
4.Select "1 day" from the "Collect last" drop down list.
5.Wait for the log collection to finish. This can take some time to complete.
6.The program will automatically generate a zip file containing your logs, which will be saved to your desktop automatically.
7.Attach the newly created zip file to your next support response.

 

Once you've got yourself some servings of LOGs, we'll move on over to the desert table and hangout with the previously mentioned awesome chefs here: https://metaque.st/Support. Just remember. No more pickles in these meals. Oh and don't you worry, we'll make sure you are well fed on the other side. They'll make sure you are well fed and well taken care of!