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Oculus age won’t update

joseph.318265
Level 2

I updated my Facebook age, I’m 17 then I fat fingered and made my age 13 now I updated my age on Facebook but still can’t play games from 15+ like BONELAB. I got my actual parent to make a parent account since I couldn’t play more games I wanted to, when they tried to unrestrict games it didn’t let them. I wouldn’t have to do this if my oculus age would update. Please fix this!!!

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there! That's not what we want to hear for our valued customers. We'd love to help you. We've all fat fingered on our phone at one time or another.

 

We have provided a link for you with a very extensive amount if information for parents and teens HERE. Do you know if your account has parental controls set up?

 

If you would like, you are welcome to PM us and we can look to see if the parental setting is set up correctly. 

We look forward to hearing from you. We're always here for you!