cancel
Showing results for 
Search instead for 
Did you mean: 

Oculus cable question ( Rift S )

NewtSoup
Level 3

I recently dug my Rift S out to play a game and had to go through set up again.

I have a green "connected" tick for both USB and Display Port.

Both controllers paired with the headset.

During Device Setup the app tries to test the sensors. This test fails.

During extensive testing I tried every USB port.

Finally I asked my son to test it on his PC to see if it was my PC that was simply not recognising it.

The headset did not work on his PC either until he tried it with HIS cable.

Using a known good cable the headset works fine.  So I know I need a new cable.

What I am hoping someone can explain to me if the cable is faulty, how can the headset be recognised as a Rift S and pair the controllers yet fail the sensor test?  Clearly data is being read through the cable.

Is the Display Port bidirectional and sensor info comes through that?

Thanks in advance, Ruth

1 ACCEPTED SOLUTION

Accepted Solutions

Hi thank you.

I discovered that the Display Port does indeed have a USB C port included in it's pinout and is therefore capable of bi-directional communication.    It's this port that is used to send data from the sensor cameras on th the headset back to the PC.

I have been in touch with Oculus Support via email and the issue is now resolved.  I will PM to give details.

View solution in original post

2 REPLIES 2

OculusSupport
Community Manager
Community Manager

Hello there! We appreciate the information above and want to make sure you have your question answered! We want to invite you to our PM and get in contact with us, so we can get you the help you need.

 

Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

Hi thank you.

I discovered that the Display Port does indeed have a USB C port included in it's pinout and is therefore capable of bi-directional communication.    It's this port that is used to send data from the sensor cameras on th the headset back to the PC.

I have been in touch with Oculus Support via email and the issue is now resolved.  I will PM to give details.