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Oculus is broken when it boots up

NotSoCool_Guy
Level 2

Sometimes it boots up but it just shows a black screen and the power light doesnt show and when it boots up the guardian system its broken and i cant interact interact with the blue floor it also displays a message that says something like com.oculusguardian doesnt respond with a report and close application button

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Oh! This is not the type of experience we want you to have what so ever. But no worries, we can get you back on the awesome world of VR!

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

So we can provide you with some troubleshooting steps for you.