Solved! Go to Solution.
After a mid-November update, the issue was resolved
I got a headset a couple of weeks ago. It's been working fine but for the last 2 nights it suddenly started shutting off both my meditation app after a very short time of sitting still, and also my netflix app. I have been using each of them up until now without issue and have not changed any controls. The headset randomly turns black and shuts down after an arbitrary amount of time while watching a movie/sitting still.
Literally the only thing that has changed is the time of day and the fact that my room may be a bit darker. Could this be the cause somehow? I don't know how to the activity tracking works on the headset, but if the external cams scan the surroundings for movement to track activity, might that have something to do with it? I have tried setting the sleep timer to 4 hours, to no avail.
Hey Jwalsh1998, we noticed you're experiencing the Quest 2 sleeping bug. We definitely know this is an issue, and we want to work with you to get it resolved so you can get back to gaming. If you've already tried the verified solutions in this thread, please follow up with us in a Support Ticket so we can work on a resolution. Cheers!