I am trying to install the oculus app on my pc and I keep getting the "Restart your computer, we have encountered an error" message. I have tried turning off all anti virus and firewall software, restarting my pc, router and modem several times. I tried deleting all Oculus folders that partially installed on in the Program Folder as well as the appdata folder. It has made no difference. Also i made sure to keep the Quest unplugged but again did not help. Is there anything else I can do?
Hey, so sorry to hear you're having issues installing the Oculus desktop app! We're happy to look further into this, please click here to submit a ticket to us and be sure to include your Oculus Setup Logs and System Information folder so that we can check for any issues. Thanks!
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