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Problem

KALVIN_GOT_RIZZ
Level 2

my brother changed lockless password to something that now he forgot so I can't get into the Oculus because the artist was a gift to me and it was set up to where it's someone else's email and it's locked because I can't go on to a new email or account so I need a way to like take off the password or reset it because now when I want to play Oculus there's a cool down 5 seconds because I do not know what the password is and I'm just stuck here guessing it

 

1 REPLY 1

If it was setup with someone elses email, can't you contact them to help with the password reset process? If not, I think your only option will be a factory reset and setup with a new account. I'm sure you'll understand that an unknown password and an inaccessible email account is indistinguishable from a stolen headset, even if it's not.