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Quest 2 is charging extremely slow it takes forever.

Aderable
Level 2

I haven't used my oculus in a while (last time was about 3 months ago) its not in the most recent update cause of that but, whenever I charge it with the charger it came with or any other it still takes 1 hour just to reach 2% and ive tried to factory reset it by holding - and the power button but it just dies again before I can do it, and the charger isnt damaged and the charger box is new and the wall outlet is fine and I always have powered it off before charging it since I got it, but it just charges extremely slow everywhere and I don't know what the issue is.

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hi there! We would love to assist you with your battery issue. At this time, we would like for you to reach out to our support team here so we can look further into this issue for you.