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Replacement oculus quest 2 not pairing

Keko-
Honored Guest

544BE739-D5B5-4CE5-9001-970535371D90.png

I have tried everything support recommends but I can not get my

oculus to pair to the app. It’s a replacement/refurbished one … the only thing I see on the oculus is the 5 digit pairing code. I enter it and I get the “unable to connect”. Bluetooth is on … bluetooth even recognizes the head set as an “Oculus Standalone HMD” and IS connected. Anyone have suggestions? (Already reinstalled apps, factory reset, etc).  HELP! 

1 REPLY 1

DominatorVIP
Adventurer

Everyone is having the same issue after getting replacement headsets. So far, haven't seen anyone find a magical solution to the issue.

 

All I can recommend is you open a Support Ticket with oculus so they know how bad the situation is and force them to release an update faster.