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Replacement time

zyyluv
Honored Guest

Hi, I was wondering how long does it usually take for my returned oculus to get to the replacement center?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey Zyyluv! We understand your inquiring about your replacement. We know how important it is for you to get your device back so hopefully we can shed some light. From the time that we receive your device it could take 8-12 business days. If you would like to know more about how our replacement process works we have also provided a link that has some good information.

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MetaQuestSupport
Community Manager
Community Manager

Hey again! We just wanted to check back in with you. Did you have any other questions? 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!