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Right controller isn't working

Abbers0330
Honored Guest

My right controller says paired even shows 100% battery life but while on the oculus the right controller isn't even showing up. Even though it'll vibrate and say connected the right control is nowhere to be seen playing a game or even selecting anything

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey Abbers0330, not being able to use the controllers is never the preferred way to use our device and we can see how urgent it is to get this resolved. We are going to ask that you first try a factory reset the headset to see if both controllers will connect then. Here is how:

  1. Turn off your headset.
  2. Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.
  3. Use the volume buttons on your headset to highlight Factory Reset and press the power button.
  4. Use the volume buttons on your headset to highlight Yes and press the power button.

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