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Says I’m logged in on my meta account but won’t work on headset

juliemahar
Level 2
1 REPLY 1

Tonberry_Qing
Meta Quest Support
Meta Quest Support

Hey there @juliemahar! If you're trying to log into your Meta account on your headset, it could be that your Oculus account has not been connected to your Meta account yet.  Please try logging into your headset with just your Oculus information and let us know if that works.

Have you tried turning it off and on again?