06-01-2022 04:02 AM - last edited on 06-02-2022 08:55 AM by Tonberry_Qing
Just got a new quest 2, started setup, paired, got a new update. But its not at all updating.. Its been 4 hours.. Still at 0% 👌😒.
Solved! Go to Solution.
06-01-2022 07:19 PM
Hey ErinShi, we know this definitely isn't the ideal first interaction with your new Quest 2. We really appreciate your patience and going through so much troubleshooting on your own to get this working. Troubleshooting and waiting for updates is so much less fun than being in VR, so let's see what we can do to get you up and running!
We have a couple more steps for you to try to get your updates going how they should:
If the above steps don't work to get the updates started, go ahead and send us a support ticket here so we can help get everything working right!
11-06-2022 02:58 AM
Is there any new solution for it yet please?!
11-08-2022 09:58 AM
Hey @Fannouneh. Are you having issues with an update? That's not cool.
Can you make sure Wi-Fi and Bluetooth are enabled? Also make sure the headset is fully charged when updating and reset the router if necessary. Hope this helps!