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Supernatural wont load

ttownkate
Honored Guest

I just updated Supernatural on 11/09 and now it won't load. It keeps taking me back to the homescreen. I uninstalled/reinstalled but it doesn't fix the problem. What is the deal?

2 REPLIES 2

threecar
Honored Guest

I'm having the same issue

 

MetaQuestSupport
Community Manager
Community Manager

Hey, ttownkate! Having a game not load is far from our goal of getting everyone in VR, so let's work together to get you back into the game! Is it only Supernatural or have you had the same issue with other apps as well? We see you have tried uninstalling and reinstalling the game already and just want to ensure that you have also tried rebooting the device and seeing if that improves anything. Also, you can try logging out and back in on your mobile app and repairing the headset. Let us know if any of these tips help!

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