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Unable to confirm account in Oculus App 1.22 with Home & Dash

yibble
Level 5

I can no longer access my Home in the new public 1.22.0.520720 (1.22.0.520733) client with Home & Dash. This was previously working. I can still access my games and applications, but not my home environment.

A restart of the Oculus App does not resolve this. Has anyone else experienced this?thpcyemc8enp.png

23 REPLIES 23

nikachu
Level 2
i got the same thing today.

jollysoul
Level 2
me also, reset several times rebooted same issue

jeyprakashm
Level 2
Have the same issue here.

letsRockIt
Level 2
same issue. where oh where has my oculus home gone!

Tadin
Level 7
Same here 😞

Richooal
Level 12
It happened to me with PTC 1.23 but has now mysteriously fixed itself.
i5 6600k - GTX1060 - 8GB RAM - Rift CV1 + 3 Sensors - 1 minor problem
Dear Oculus, If it ain't broke, don't fix it, please.

nalex66
Volunteer Moderator
Volunteer Moderator
Had it last night as well. Pretty sure they’re just having some server issues. I got the message when I exited From Other Suns, which I had been playing multiplayer and using Oculus Party, so obviously my internet connection was fine. 

i7 5820K @ 4.25GHz | RTX 3080 Ti FTW3 | Gigabyte GA-X99-UD4 | Corsair DDR4 3000 32GB | Corsair HX 750W
SSDs: Intel 660p M.2 2TB, 3x Samsung Evo 1TB | Startech PCIe 4x USB 3.0 | Startech PCIe 2x USB C 3.1 gen2

erockgineer
Level 2
Same here. And it seems lots of people are getting it (see Reddit forum here - https://www.reddit.com/r/oculus/comments/7syibf/unable_to_confirm_your_oculus_account/)

If you switch back to the old home (turning off the toggle switch in Beta in settings, it works just fine.  

WebMetalReese
Level 4
Hi I just suffered this issue. 1.31.19. I have been in and out of home all day though importing and deleting files, I think it's mad at me!